This website is intended exclusively for adults or individuals who, under the applicable laws of their country, are legally permitted to view and interact with content related to alcoholic beverages. By using this website, the user confirms that they meet this requirement.
The protection of your personal data is of utmost importance to us. This Privacy Policy explains how we collect, process, and protect your personal data when you visit our website, use our services, or interact with us.
The data controller responsible for the processing of personal data on this website is:
Puklavec Family Wines d.o.o. Kolodvorska cesta 11 2270 Ormož, Slovenia Email: info@puklavecfamily.com Phone: +386 (0)2 741 57 00
Depending on your interaction with our website, we may collect and process the following personal data:
Contact details: Name, surname, email address, phone number (e.g., when you fill out a contact form or subscribe to our newsletter).
Technical and usage data: Information about your use of our website (dates and times of visits, visited pages, URLs), IP address, browser type, and device information.
Other data: Any additional information you voluntarily provide when requesting specific services, participating in prize games, or interacting with our promotional campaigns.
We process your personal data strictly for defined purposes and on valid legal grounds:
A. Processing based on your Consent (Article 6(1)(a) GDPR) When you explicitly consent, we process your data for:
Sending our e-newsletters, promotional messages, offers, and product updates.
Running promotional campaigns, giveaways, and prize games.
Placing analytical and marketing cookies on your device to understand user behavior and provide tailored advertising. You may withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
B. Processing based on Contractual Necessity (Article 6(1)(b) GDPR)
To communicate with you regarding your inquiries, questions, or requests submitted via our website.
To provide specific services you have requested from us.
C. Processing based on Legitimate Interest (Article 6(1)(f) GDPR)
To ensure the technical operation, security, and stability of our website.
To detect, prevent, and protect against misuse, fraud, and cyber-attacks.
To measure the attractiveness of our website and improve our content and overall user experience (using anonymous or aggregated technical data).
D. Processing based on Legal Obligations (Article 6(1)(c) GDPR)
To fulfill any data retention or reporting obligations required by applicable national or European legislation.
Your personal data is treated confidentially and is not sold or passed on to unauthorized third parties. However, to operate our website and services effectively, we may share your data with trusted third-party service providers (Contractual Processors) who process data strictly on our behalf and under our instructions. These include:
Email marketing service providers (e.g., Mailchimp).
Providers of online advertising and analytics solutions (e.g., Google, Facebook, iPROM).
IT system maintenance and hosting providers.
Payment processing providers and delivery/logistics partners (if applicable to specific services).
We implement strict technical and organizational security measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. Our security measures include:
Transferring collected data over a secure, encrypted connection (SSL/HTTPS).
Limiting personal access to your data only to employees who need it to perform their designated tasks.
Continuously monitoring our IT systems to detect and prevent unauthorized access or data breaches.
We retain your personal data only for as long as necessary to achieve the specific purpose for which it was collected, or as required by applicable law:
Contact form inquiries: Kept as long as necessary to process your request and handle any follow-up business communication.
Newsletter subscriptions: Kept until you unsubscribe or withdraw your consent.
Automatically recorded technical data: Anonymized or deleted shortly after the session, unless required longer for security investigations.
Cookie data: Retained according to the specific expiration periods outlined in our Cookie Policy.
Under the GDPR, you have the following rights regarding your personal data:
Right of Access: You can request confirmation of whether we process your data and obtain a copy of it.
Right to Rectification: You can request the correction of inaccurate or incomplete data.
Right to Erasure (“Right to be Forgotten”): You can request the deletion of your data if it is no longer necessary for the purposes collected, or if you withdraw consent.
Right to Restriction of Processing: You can request that we limit the processing of your data under certain conditions.
Right to Data Portability: You can request to receive your data in a structured, commonly used, and machine-readable format.
Right to Object: You can object to the processing of your data based on legitimate interests or for direct marketing purposes.
To exercise any of these rights, or if you have any questions regarding how we handle your privacy, please contact us at info@puklavecfamily.com. You also have the right to lodge a complaint with the competent national supervisory authority if you believe your data protection rights have been violated.
Cookies are small text files stored on your device that enable website functionality, improve user experience, and help with site analytics.
Types of Cookies We Use:
Strictly Necessary Cookies: These are essential for the basic operation of the website, user sessions, and saving your privacy preferences (e.g., cookielawinfo-*). They do not store any personal data and are placed automatically without requiring consent.
Analytical Cookies: These help us understand how visitors use the website, which pages are visited most often, and how we can improve performance. They are placed only with your explicit consent.
Marketing & Third-Party Cookies: Used primarily to understand website performance, interact with our platforms, secure our services, and deliver relevant advertisements to you across the internet. These are placed only with your explicit consent.
You can manage or change your cookie preferences at any time through the cookie settings pop-up on our website.
We reserve the right to amend or update this Privacy Policy at any time to reflect changes in our practices or legal obligations. By continuing to use our website after changes have been published, you acknowledge the updated policy.